Privacy policy

1. Controller and scope

This privacy policy applies to people who visit the Tabela Master website, submit a contact form or contact us by phone or email.

Controller: Tabela Master. German address: TABELA MASTER UG, Daimlerstr. 91-95 D-12277 Berlin. Turkish contact address: İhlamurkuyu Mh., Aleş Cd. Hatıra Sk. 13/A, Ümraniye/İstanbul. Email: [email protected].

For people in Türkiye, Law No. 6698 on the Protection of Personal Data (KVKK) is taken into account. For people in Germany and the European Union, the GDPR/DSGVO, BDSG and applicable electronic communications and cookie rules are considered.

2. Personal data processed

• Identity and contact information: full name, email address and phone number.
• Enquiry and project information: message subject and content, measurements, site survey details, and signage or printing requirements.
• Technical data: IP address, browser and device information, visit time, security logs and cookie preferences.
• Map and third-party content data: technical connection data that may be transmitted to Google when you choose to load the Google Maps map.

Data is collected through information you enter in the contact form, emails you send, information you provide by telephone and technical connection records generated when you visit the website.

3. Purposes of processing

• Answering your enquiries and handling the quotation process.
• Planning site surveys, measurements, design, production, installation and after-sales support.
• Ensuring the security, operation and performance of the website.
• Meeting obligations relating to statutory retention, accounting, invoicing and disputes.

4. Legal basis

Under the KVKK, your personal data may be processed on the basis of explicit consent, entering into or performing a contract, legal obligations, establishing, exercising or protecting a right, and legitimate interests.

Under the GDPR, processing may rely in particular on Article 6(1)(a), consent; 6(1)(b), pre-contractual steps or performance of a contract; 6(1)(c), legal obligations; and 6(1)(f), legitimate interests.

5. Contact form and email

• The contact form uses Contact Form 7.
• Information submitted through the form is processed for quotations, responses and customer relations.
• Form submissions may be emailed to site administrators and transmitted through email service providers.
• The information checkbox confirms that you have read the privacy notice. It is not permission for marketing or blanket consent to every form of processing. Where consent is required, a separate choice is obtained for a specific purpose.

6. Cookies, Google Maps and third-party services

The website may use essential technical cookies and records for security and performance purposes. Where analytics, marketing or third-party cookies are used, cookie preferences and relevant information may be displayed separately.

Google Maps does not load automatically by default. Clicking Load map loads Google Maps content and may transmit technical connection data, such as your IP address, to Google’s servers.

Plugins for translation, communication, security or performance may be used on the site. These services may process data only to the extent necessary to provide their respective functions.

The contact form uses Cloudflare Turnstile to prevent automated and abusive submissions. Cloudflare may process your IP address and browser or connection signals during this check. This security check is separate from Google Maps; opening the map is not a condition of the check. Cloudflare Turnstile privacy notice.

Your cookie preference is stored in your browser. The preference cookie lasts 180 days. This is not the retention period for contact messages.

7. Data transfers

• Data may be shared with authorised public bodies, courts or administrative authorities where legally required.
• Data may be shared with hosting, email, maintenance, security, mapping and technical infrastructure providers to the extent required for the service.
• Where transfers to Germany, Türkiye or outside the European Economic Area are required, safeguards and exceptions under applicable law are considered.

8. Retention period

Personal data is retained for as long as necessary for the processing purpose and while statutory retention obligations apply. Quotation and contact records may be kept for reasonable periods in connection with customer relations, disputes and accounting obligations.

When the retention period ends, personal data is deleted, destroyed or anonymised.

9. Your rights under the KVKK

• To learn whether your personal data is being processed.
• To request information about processing that has taken place.
• To learn the purpose of processing and whether the data is used in line with that purpose.
• To know the third parties in Türkiye or abroad to whom the data has been transferred.
• To request correction of incomplete or inaccurate data.
• To request deletion or destruction where the legal conditions are met.
• To request notification of corrections or deletions to third-party recipients.
• To object to adverse results produced by automated systems and seek compensation for damage caused by unlawful processing.

10. Your rights under the GDPR

• The right to information and access.
• The right to request rectification, erasure and restriction of processing.
• The right to data portability.
• The right to object to processing based on legitimate interests and to direct marketing.
• The right to withdraw consent where processing is based on consent.
• The right to complain to the competent data protection authority.

11. Requests and contact

You may send requests under the KVKK or GDPR to [email protected]. Subject to identity verification and the nature of your request, applications are assessed within the time limits set by applicable legislation.

This policy may be updated following changes to website services or legislation. The current text is always published on this page.